Fees & Refund Policy

Fees & Refund Policy

The Pop-up.my marketplace is transparent and competitive providing great value to our customers.  It is free to list and advertise your space or brand, you only pay fees when you book or rent out a space


Fees when Booking a Space

The Pop-up.my Service Fee is up to 15% of the total contract value (including rent and deposits) which is charged when you pay for the space.  

License Fee

Once the brand pays we hold the payment in escrow. Your payment is then held in escrow until 7 days before the rental agreement starts when it is transferred to directly to the landlord.


Service and Transaction fees are non refundable for cancellations.

Please refer to Cancellation Policy for more detail.